Installation Problems

In case the Safe Exam Browser installation is not successful, please make sure that your operating system is up-to-date and compatible with the installation of the SEB Browser (see Operating Systems). If necessary, perform the updates and try again. If this does not result in a successful installation of the SEB, please contact support@oec.uzh.ch with the following details:

• Operating system of the end device
• Type of error message (with screenshot if possible)
• Installation step of the documentation

The more information you include with the email, the faster the problem can be fixed.